In the event you lost your passport during your travel, you should immediately inform the crew coordinator responsible of your department. We will then notify the scheduler about the situation and will ensure that the relevant authorities are informed of the issue.
The agency will liaise with the embassy to arrange for your return and will be required to submit several documents to facilitate the issuance of a ‘Laissez-Passer’ and this will allow you to return to your home country. These documents may include:
- Application of a Mauritian Passport
- Identity Card
- Birth Certificate
- Police Report
- Two Passport Photos
- Explanatory letter
It is essential to remain in constant communication with your agency and port agent so that we can provide assistance and guidance throughout the process which will normally takes 5 days.
